Optimized Notification

Solutions to Drive

Class Action Success.

Proactive Legal Notification and Media Center

ILYM Group, Inc. provides all mailing services in-house, utilizing our high-capacity printers and dedicated mail room to ensure complete oversight and rigorous quality control. By managing the entire process internally, we deliver exceptional reliability, efficiency, and cost savings along with 24/7 integration with the U.S. Postal System.

Our team offers industry-leading expertise in legal notice and media representation. We provide a comprehensive range of notice and claims delivery options, including direct mail, email, mobile media, internet advertising, and traditional media, to meet each client’s unique needs and budget while ensuring broad and effective reach.

ILYM Group has developed a proprietary system to accurately identify viable class members, manage undeliverable notices, and maintain stringent quality controls. This ensures clear, accurate, and accessible communication tailored to each language as needed.

We work with a nationwide network of media partners to maximize exposure across all platforms. This ensures compliance with notice standards and delivers the highest level of response verification for our clients.

Services Included

01. Direct Mail and Postcard Notifications

We deliver court-approved notices directly to class members through personalized letters and postcards for maximum reach.

02. Email Notification

We distribute digital notices via email to efficiently reach class members with real-time updates and information.

03. Media Based Notifications

We create and place targeted media campaigns across TV, print, and radio to ensure broad and compliant public notice.

04. Customized Forms and Notices

We design clear, case-specific forms and notices that meet legal standards and are easy for class members to understand and respond to.

05. Social Networks and Internet Noticing

We use websites and social media (X, Meta, etc.) to run targeted digital campaigns that increase awareness and engage class members.

06. Multi-Lingual Notifications

We provide professionally translated notices and verify grammar and clarity to ensure accessibility across diverse class populations.

07. Verification of Notice Delivery

We track and confirm delivery of notices to meet legal standards and document compliance for court reporting.

08. Design and Launch of Class Website

We create user-friendly class action websites with key case documents, offering Static or Interactive Custom options with hosting and Sign Blue (DocuSign) for secure digital signatures.

09. Text (SMS) Notifications

Reach class members quickly and efficiently with secure SMS alerts for important deadlines, eligibility, or claim updates.

10. Smart Link & QR Code on Notice

Our team can create and add a custom QR code or Smart Link to notices, giving recipients quick access to a personalized claim portal.

11. Customer Service & Toll-Free Support

We can provide a dedicated toll-free (800) number with IVR and live agent support, giving class members direct access to clear, case-specific assistance.

12. Dedicated Case Email Address

We can set up a case-specific email address managed by our trained team to handle inquiries, submissions, and ongoing communication professionally and efficiently.

Any questions?

We got you.

Have questions about our legal notification and media center? Don’t worry – we have the answers to the most frequently asked questions. If you still have any questions that aren’t covered, please fill out the contact form below, and our team will be happy to assist you.

How are class members notified?
Class Members are notified through a variety of channels, including direct mail, email, text messaging, online advertisement, print and digital publications in newspapers and magazines, as well as radio and television broadcasts.
Can you help reach hard-to-find or unresponsive class members?
We specialize in locating and engaging hard-to-reach class members through proactive outreach strategies designed to maximize participation and promote fairness. Our comprehensive approach includes skip tracing, targeted digital outreach, multi-channel communication, and support for language & accessibility needs.
Is your notification process court-approved?
In a class action settlement, all notice plans are reviewed by Counsel and must receive court approval to ensure they meet the requirements of due process and Rule 23 of the Federal Rules of Civil Procedure. Once approved, we implement the notice plan in accordance with the terms of the Parties’ Settlement Agreement and the Court’s order.
What happens if a notice is returned as undeliverable?
If a notice is returned as undeliverable, we take various measures to locate the recipient and ensure delivery of the notice. These measures may include verifying and updating addresses, skip tracing, using alternate notification methods such as email and phone calls, and re-mailing the notice once a new or corrected address is found.